Privacy policy

Privacy policy


The AFFF respects your privacy. We are totally committed to ensuring that your support for Australian farmers does not put your personal information at risk.

What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not, and whether the information is recorded in a material form or not.

What personal information we collect

The types of information we collect and hold about you include your name, address, email address, telephone number and financial information.

Why we collect your personal information

We collect personal information from you if you choose to make a donation to support Australian farmers.

We may also use your personal information for the purposes of our internal administrative, research, planning, marketing and strategic case development.

We won't use or disclose your personal information for any secondary purpose, unless:

  1.  that secondary purpose is related to the primary purpose for which we collect that information and you would reasonably expect the disclosure in the circumstances; or
  2.  you have given us your consent.

How we collect and hold information

We collect and hold personal information you provide us through our website, over the phone, or by email.

For example, when you send an email to us or give us information over the phone, we may retain this in order to respond to your inquiry.

How we make sure your personal information is protected

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of your personal information. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal information.

We try hard to ensure that your personal information is held only for as long as the personal information remains relevant to the purpose for which it was collected.

Unsolicited personal information

We do not usually collect unsolicited personal information.

Where we receive unsolicited personal information, we will determine whether or not it would have been permissible to collect that personal information if it had been solicited. If we determine that collection would not have been permissible, to the extent permitted by law, we will destroy or de-identify that personal information as soon as practicable.

Access and correction

We will take reasonable steps to ensure any personal information we collect, use or disclose is up to date and accurate.

If you believe personal information we hold about you is not up to date or accurate, you may ask us to correct it. You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request.

If we provide you with copies of the information you have requested, we may charge you a reasonable fee to cover the administrative costs of providing you with that information. Please direct all request for access and correction to:

AFFF Secretary, Locked Bag 9, Kingston ACT 2604, secretary@afff.com.au

Overseas disclosure

We will not intentionally disclose personal information to any overseas entities.

Changes to this policy

Please note that this Privacy Policy may change from time to time.

Complaints

If you consider a breach of the Australian Privacy laws or your rights in relation to privacy has occurred, you may direct your query to the AFFF Secretary and we will attempt to resolve your complaint. If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its  website http://www.oaic.gov.au/ or by telephone on 1300 363 992.